Like said above make a ticket, but when you do so, please provide more details than "sword machine broke fix pls"
How is it broke? What should they do to fix it? etc
The issues with the missing enchantments on the god swords has been reported to Dacon. As for your personal issue with it, As @Tasses mentioned, I’d recommend making a support ticket and including a screenshot of your sword so it can be dealt with once Dacon is able to fix it, or an admin can restore the missing enchantments for you: www.manacube.com/support.