Personaly I did'int have a good expirence With My ban Appeal It Took 11 days For Me to Get a Reply But the second Time i got muted unfairly It took under a day for to to be accepted.But Staff Wouldint justw ban you if they think you were hacking, I'd Say there always 100% Sure If oyu are or If...
I Dmed a Srmod about it he looked like he was more than happy to help in fact he help me more in 20 min than all the other staff in a week.It depends on the type of mod some are happy to help some at not