Didnt receive mana from mana pouch

[ViperPlayz97]

I opened a mana pouch from the arcade crate but the mana wasnt added to my balance. Heres a ss

 

[Bloro]

Hey there ViperPlayz97, I'm sorry to hear that you have had this problem. I suggest you to make a ticket at https://manacube.com/supoprt so the staff team can assist you with the issue. Hope this helped! <3