Hackers, need more staff

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#1
I have seen several people who are trying to have fun on this server just leave in 5 mins of joining it because of all of the hackers having blatant hacks and there are no staff on and the ones that are on are helpers who can do nothing about it. When a staff does join if it is a mod they say just report it or false ban good players.
 

babyelmo

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#2
Hi! Unfortunatley KitPvP is understaffed but we are always looking for new applicants.
If you think someone is hacking, please /report them as there is usually always staff online to pass those reports on to Kit staff. Moderators who can ban on Kit will encourage you to /report so they have a record of reports to check when they are free. Accusing players of hacks in the main chat can be muteable too if it becomes aggressive/repetitive, which is why we encourage /report or /helpop.

If you feel as though staff are abusing their powers, you may file a report against them here - https://manacube.com/support/ but please keep in mind that Kit staff are experienced and know what to watch out for, so assuming they are false banning is not fair.

We also have an appeal system where players can appeal a punishment longer than 24 hours, so if a mistake is made, it can be looked into and addressed properly. Appeals are looked at by the entire staff team, so if any mistake is made it will be picked up.

Please remember that staff here here to help and hopefully make your experience on the server better.
Thank you for expressing your concerns & I hope this helped.
 

TheProTroller

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#3
Hey there, completely agree with what Anxi said above, kitpvp has had a few staff over the past couple months but some have left the staff team, etc, so we're always looking for more kitpvp staff members because I do have to agree that kitpvp needs more attention concerning hackers in these type of scenarios.
 
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#4
Hi! Unfortunatley KitPvP is understaffed but we are always looking for new applicants.
If you think someone is hacking, please /report them as there is usually always staff online to pass those reports on to Kit staff. Moderators who can ban on Kit will encourage you to /report so they have a record of reports to check when they are free. Accusing players of hacks in the main chat can be muteable too if it becomes aggressive/repetitive, which is why we encourage /report or /helpop.

If you feel as though staff are abusing their powers, you may file a report against them here - https://manacube.com/support/ but please keep in mind that Kit staff are experienced and know what to watch out for, so assuming they are false banning is not fair.

We also have an appeal system where players can appeal a punishment longer than 24 hours, so if a mistake is made, it can be looked into and addressed properly. Appeals are looked at by the entire staff team, so if any mistake is made it will be picked up.

Please remember that staff here here to help and hopefully make your experience on the server better.
Thank you for expressing your concerns & I hope this helped.
Well in response to the false ban I dunno if my accout was hacked or i was laging but i was banned by speedstr for kill aura but if you ask most people on the server they will say i havent so all the other mods are good it was just something i noticed in responce to speedstrs ban on me and not hackers.
 

babyelmo

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#5
Well in response to the false ban I dunno if my accout was hacked or i was laging but i was banned by speedstr for kill aura but if you ask most people on the server they will say i havent so all the other mods are good it was just something i noticed in responce to speedstrs ban on me and not hackers.
Totally understand the concern - Really only thing I can do is advise you to create a Ban Appeal which I see you have done. Staff are human and of course we can make mistakes. Try to keep in mind that misunderstandings happen and errors can be made, but even then staff do not target players especially if they are not breaking rules, so if speedstr made an error I'm sure it was an honest mistake.
 
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#6
I see where you are coming from it is just frustration that I am banned for something I haven’t done and quite honastly speedstr is rarely on so that is also frustrating
 

speedstr

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#7
I see where you are coming from it is just frustration that I am banned for something I haven’t done and quite honastly speedstr is rarely on so that is also frustrating
I'm sorry for not being on a lot lately! I've been very busy with school work and just life in general, but your ban was supported with sufficient evidence.
 
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#9
I have seen several people who are trying to have fun on this server just leave in 5 mins of joining it because of all of the hackers having blatant hacks and there are no staff on and the ones that are on are helpers who can do nothing about it. When a staff does join if it is a mod they say just report it or false ban good players.
Hi Extremejedi,

I actually applied for staff a week ago, unfortunately I did not get picked as staff. I will however continue to do my utmost to make the server as enjoyable and hacker free for everyone. I will re apply in 3 weeks because of the cooldown there is to apply. In the meantime I can only ask to look out for any third party users and try if you are able to record them. If there is enough evidence please send it to me or the staff members of Manacube. I will send the evidence directly to them, if the new anti cheat system did not already caught them

Furthermore I wish you an awesome day and joy on the ManaCube server!

- B0420