I made a support ticket to get my score back and I have not received it back

[ampsterdam]

A few days ago I made a support ticket to get my score back as I lost it. A SRMOD said they would return the score. It has been like 2-3 days and I have still not received it back. Could anyone tell me when I will get it?

 

[SSM_GOD]

You can check on the status of the ticket. If it says "waiting on admin" or "open" then they are working on it.
If it doesnt say something like that, leave a comment/reply asking for an update. Sometimes staff get distracted or busy and forget.
Heres the link to see your ticket
https://manacube.com/support/

 

[ampsterdam]

it says ticket closed and i have and they have not responded

 

[SSM_GOD]

If it was closed and you left a reply, the ticket is reopened. They should be looking at it again soon.

 

[ampsterdam]

oh ok

 

[Milk]

sometimes tickets dont allways post i had this when i tried to appeal for all of the things other than one ive been banned for