- Joined
- Apr 27, 2020
- Posts
- 19
- Ratings
Yesterday at 7pm PST, there was an unscheduled server reset on Oasis Skyblock. After an hour downtime, the servers came back up and several people reported missing spawners, Myself included. This happened to about a week ago as well.
This time around, I submitted a ticket including all relevant information I could provide. This morning, I received a response telling me to check my log files with some linked instructions, to confirm how many IG spawners I should have had before the reset. I have attempted this task, but quickly realized it's much more of an endeavor than should be required for a player. I have 88 log files, some zipped, some not. Doing a ctrl+f, on certain days I found some of my purchases, but then on others, I found none. After getting through almost a week of logs, I could tell I wasn't getting an accurate representation of my spawner total, and that this task shouldn't be expected of me when this issue wasn't my fault.
I'm a paying player. Skyblock is meant to be a relaxing game of grinding and scaling investments. Stability is key. If the server crashes and progress is lost, the player's time is lost. It should not be up to the player to waste more of their time crawling through 88 log files of the following gibberish to get their progress back.
I hope more people speak up on this matter so Manacube will take more responsibility. They should take precautions like snapshotting their servers regularly (especially before resets), so they can check on conditions before crashes happened to replace lost items. I love the idea of this server, but after being burned multiple times and receiving the support I have, I'm reluctant to put in any more time.
[UPDATE]
warlord9120 was able to investigate the issue in a different way. He's detected how many IG spawners I had at one point, and is submitting that number to the admins to replace the difference. Will report back.
[UPDATE]
Dynsalir has placed the missing spawners in my inventory. For me, my issue has been resolved. Happy to see that the administration cares enough to remediate the situation in a timely manner. Best of luck to the rest of you!
This time around, I submitted a ticket including all relevant information I could provide. This morning, I received a response telling me to check my log files with some linked instructions, to confirm how many IG spawners I should have had before the reset. I have attempted this task, but quickly realized it's much more of an endeavor than should be required for a player. I have 88 log files, some zipped, some not. Doing a ctrl+f, on certain days I found some of my purchases, but then on others, I found none. After getting through almost a week of logs, I could tell I wasn't getting an accurate representation of my spawner total, and that this task shouldn't be expected of me when this issue wasn't my fault.
I'm a paying player. Skyblock is meant to be a relaxing game of grinding and scaling investments. Stability is key. If the server crashes and progress is lost, the player's time is lost. It should not be up to the player to waste more of their time crawling through 88 log files of the following gibberish to get their progress back.
Code:
22:49:13] [Client thread/INFO]: [CHAT] §c[§lMVP§5+§c] §c§c§e§e§5s§do§5f§di§8: no
[22:49:15] [Client thread/INFO]: [CHAT] §6[§lMVP§6] §6 §c[§f#§fTrump§92012§c] §e§e§e§e§cB§foo§9g§8: big bad mobs that hurt real good
[22:49:17] [Client thread/INFO]: [CHAT] §e§8[§4§oLegend§c§oary§8] §e§e§e§eDiamondDaBeast§8: where do i see teh trials armour
[22:49:19] [Client thread/FATAL]: Error executing task
java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Player is either on another team or not on any team. Cannot remove from team 'HXZAX_DDD_@b'.
at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_51]
at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_51]
at k.a(SourceFile:200) [1.13.2.jar:?]
at cft.c(SourceFile:811) [1.13.2.jar:?]
at cft.a(SourceFile:395) [1.13.2.jar:?]
at net.minecraft.client.main.Main.main(SourceFile:144) [1.13.2.jar:?]
Caused by: java.lang.IllegalStateException: Player is either on another team or not on any team. Cannot remove from team 'HXZAX_DDD_@b'.[UPDATE]
warlord9120 was able to investigate the issue in a different way. He's detected how many IG spawners I had at one point, and is submitting that number to the admins to replace the difference. Will report back.
[UPDATE]
Dynsalir has placed the missing spawners in my inventory. For me, my issue has been resolved. Happy to see that the administration cares enough to remediate the situation in a timely manner. Best of luck to the rest of you!
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