Rank

AtrixT

Member
MVP
AtrixT
AtrixT
MVP
Joined
Feb 3, 2019
Posts
6
Ratings
3
#1
Um if there are any admins I lost my main account on skyblock and now this is my alt and i had vip+ but i cant get it. Any chance i can get it back it was a while back tho when i bought it.
 

Hallowqueen

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Hallowqueen
Hallowqueen
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Joined
Nov 19, 2018
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#2
Hi there, you'd need to file a support ticket for this, and if possible provide proof of the purchase of the rank/ownership of the account. To submit a support ticket, click here, or the full link, will be at the end of this post. Hopefully it can be resolved, and sorry to hear you lost your main account.

When submitting a support ticket, please keep in mind it will take time for it to be dealt with, so just provide the correct and accurate information, and be patient. It'll be dealt with if possible, depending on the information you can provide.

Full link to Support tickets | https://forums.manacube.com/support/
 

Hallowqueen

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Hallowqueen
Hallowqueen
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#4
Don't worry about it, I know things happen. Just make sure to submit proof so it can be dealt with, it'd be such a shame to have wasted your money on a rank to lose it. Hopefully it can be dealt with soon! <3
 

AtrixT

Member
MVP
AtrixT
AtrixT
MVP
Joined
Feb 3, 2019
Posts
6
Ratings
3
#5
Um what proof is there because it was so long ago I don't know where the receipt there is and if their is its probs on my moms account and she isn't too nice to let me just use her email like that. It took me a lot to get that rank because she said I had to get all a+ for 2 years straight.
 

AtrixT

Member
MVP
AtrixT
AtrixT
MVP
Joined
Feb 3, 2019
Posts
6
Ratings
3
#8
I did but it wasn't enough it was the message you get after you purchased it and they didn't believe me and now I have no rank and I have to bg to ask people to buy me one.
 

Hallowqueen

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Hallowqueen
Hallowqueen
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Joined
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#9
I just looked at it, you'd have to provide a screenshot like this (http://prntscr.com/mh84if) of the e-mail confirmation, if possible.

Or even if you enter in your old IGN and what you purchased (VIP+) on this website found here (I'll also link it at the end). Where it says "Username" enter in your OLD IGN on your previous account, the e-mail you used to purchase the rank and the price of the rank that you bought.

Screenshot: http://prntscr.com/mh84if || Link to ManaCube website: https://store.manacube.com/status?