Seasonal Sword Received Wrong

Zemfeir

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Zemfeir
Zemfeir
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Joined
Jul 7, 2022
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14
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#1
I purchased the keys for the Mario Crates and Ended up getting the Seasonal sword which is supposed to come with KB 2 but it came with KB 1. Could I possibly get some assistance in getting this fixed?
 

Jasuya

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Jasuya
Jasuya
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May 31, 2022
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#2
Same. My sva (The Super MussRoom Sword) that came from the mario key, one of the enchants degraded from kb2 to kb1.