The same thing happened to me. I show up as vast on KitPvP and Creative but i'm still VIP on Skyblock (the server I play on). I purchased Skyblock VIP in November 2014 and bought the upgrade from VIP to Vast on June 1. Here is my receipt
http://i.gyazo.com/b12e5d86c75715ce1ac931e62f20f88c.png...
I still don't have my Vast rank on Skyblock even though I have it on Kit PvP and Creative. I'm bummed because skyblock is the only server I play on. I attached my receipts to my earlier posts. What can I do to fix this?
Last night for some reason I lost Vip on Skyblock and you fixed it for me. I purchased the rank upgrade from Vip to Vast a few minutes after that. It shows me as Vast on Kit PvP and Creative but I'm still Vip on Skyblock.
Sorry to bother you again but i purchased Vast last night and tried to claim it and i see this:
http://i.gyazo.com/2200cceebb3ab36f431fec26a1c71dec.png
I tried to claim it again this morning and it gives me the same message.
This is a copy of my paypal receipt that shows I paid for vip to vast...
I purchased skyblock VIP last November and I tried to upgrade to Vast and it says that i can't because it doesn't show me as having VIP. My donor tag is also not showing up. I am attaching a copy of my Paypal receipt . I think it might have been on sale but i cant remember for sure...