this make no sense, i paid for a service and the order took much longer than expected, this server is a business, and you're telling me there is no dedicated personnel for resolving issues like this?
either you are misinformed or this is a server i would be very reluctant in paying for its...
i had waited over 4 hours for review of my daily missions until they were reset
furthermore, i had opened a ticket and no1 responded for hours until the issue resolved itself and i closed the ticket.