please just disable /baltop it lags every single server when anyone runs it cuz there's too many players for it to get
there's no need for the command cuz all it does is lag the server and that's it
Hii
Just make sure to make a ticket here as you said you done, and a member of staff will get back to you as soon as they can to help you out with getting the mana that your brought :)
Add a command like /playtime so you can check your playtime via a command as well as being able to do /playtime (user) if you wanted to know someone elses. Just a random idea I thought would be quite useful maybe.