rank upgrade paper

bought a rankup paper for 6.5m and redeemed it and didnt get my mvp rank. i was vip+ i have used close to 200$ on this server to if that means anything. even lost my place at baltop for that rank.

Yesterday on Survival, I bought a rank upgrade paper from Hangroup, after he had won it by using his monthly keys. He was already MVP, so he had no use for it. I used the rank upgrade immediately afterwards, and it said in chat that I redeemed the paper (I don't have a screenshot, though. I'll...