Issue with VIP rank

Joined
May 24, 2015
Posts
4
Ratings
7
#1
So here's my problem:
Before the server rank change, where all the ranks got compressed from 5-6 to 3-4 ranks, I had a Premium rank. So, when the change came around due to the EULA, I got automatically given the VIP rank, which I am grateful for. However, the store doesn't seem to recognize that I have a VIP rank, since I bought Premium with gems years before. I want to upgrade to VIP+, but I don't feel I can pay the base amount of £40-80 (approx). So if there is a way to fix this problem, please let me know.
 
Last edited:

EpicYoshi

Dedicated Member
Donator
Joined
Jun 12, 2016
Posts
176
Ratings
142 3
#2
Ranks purchased with gems do not count towards the store, chances are the rank you have isn't global for this reason

You would have to buy the base rank itself

Hope that helps, feel free to pm me if you have any more questions