Can't rank up.

[MoonVoids]

Hi, just after getting 10K score I was going to rank up to 'Master', but I keep getting this message after I try and buy it, in chat. Do you need 20K score? it says you need 10K score in the Mana shop. I've tried rejoining, it didn't help.

 

[Buffy]

are you sure you're pressing master, or pressing insane by accident? if you are sure, you can make a support ticket here

 

[bomber]

I'm pretty sure you need 20k.. If not, you're prob pressing insane, yeah if not, make a support ticket. Gl

~bomber

 

[Dutchy1372]

Heyhey! I have had this exact issue. The 20k message is a visual glitch. You don’t have the 10k score yet. Do a few more maps and you will be able to rankup! It says 10k bc its rounded up but you probably have 9500-9999 score

Goodluck jumping !

 

[MoonVoids]

are you sure you're pressing master, or pressing insane by accident? if you are sure, you can make a support ticket here

Yes I was definitely clicking Master, I tried it like 5-6 times. I'll do that if I cant work it out, thank you!

 

[MoonVoids]

I'm pretty sure you need 20k.. If not, you're prob pressing insane, yeah if not, make a support ticket. Gl

~bomber

I wasn't pressing Insane, I'll make a support ticket if it doesn't resolve.

 

[MoonVoids]

Heyhey! I have had this exact issue. The 20k message is a visual glitch. You don’t have the 10k score yet. Do a few more maps and you will be able to rankup! It says 10k bc its rounded up but you probably have 9500-9999 score

Goodluck jumping !

Okay cool I didn't know that! I'll try and do a few more maps then and see if it resolves. I hope that resolves it, thank you