sent mana to wrong person

[ShoxyYT]

Hi, i was trading mana with someone for money when i typed in his name and sent the mana he didnt recieve the mana he msg'd me and i realised i got the wrong name is the anyway i can get the mana refunded to me?

 

[SSM_GOD]

Hi hello!
You can make a support ticket to get the mana returned. Heres the link:
https://manacube.com/support/open
Make sure to include the screenshot like you did here.
They were supposed to be working on a fix for this months ago. Dont know why it's still happening lol

Good luck!

 

[Eureka14.]

Hi ShoxyYT,

Next time, just remember that people who have ranks are able to have nicknames. You sent the mana to MrSco's nickname, who isn't a real person. In the future, I would recommend you to hover over the person in chat, or /msg them, so you can have access to their in-game name. Always send mana to their real, in-game name.
I hope this helps.

Kind regards,
Eureka14, a fellow skyblock player.

 

[kxe]

Greetings!
Next time, use the command /p pay [ign]. You are able to tab the IGN's using this command (you can't with /mana pay).
You can also check ranked players' real IGN by using the command /realname [nickname].
Hopefully, this will help you next time you send mana to another player!
Best wishes
-kxe ;D