You have to be patient. You aren't the only one who is appealing, there are several other people most likely doing the same thing. But they also have other duties to attend to that isn't responding to appeals, they have to take care of player reports and bug reports. They have other commitments outside the internet as well, this isn't a "job" per say but a volunteer position. So they can't be answering to everything immediately it just isn't realistic!
However, I do understand how it can be quite frustrating and I do speak from experience. But they will reply in good time.