Moderators have access to
some chatlogs in-game, however, we can only do so much to get context when it comes to reports, which is why we rely on players to provide evidence of their own reports. Players equally have access to their own chatlogs via the
.minecraft folder, which is fairly easy to access, especially on a Windows device (
Windows Key +
R >
%appdata% >
.minecraft >
logs). If you are unable to get a screenshot from chat due to chat moving too quickly, we also accept screenshots from players' logs as evidence.
As I said, however, in cases such as TP Trapping, we would prefer to have video evidence to prove without a doubt what happened before and after the request is accepted. While I can appreciate your friends' suggestion to get additional support, our admins are fairly busy so contacting them can be difficult / take time - the best way is through a support ticket which staff will check to see if there's anything we can do in the first instance, then have admins look into if it's out of our control. Admins tend not to be too involved with moderation, however, if you have concerns regarding a specific member of staff abusing permissions, breaking rules or overall being harmful/inappropriate, you're more than welcome to make a report via the support tickets section also.
I'm not sure what happened with this specific issue, however, if there was no evidence and the staff member that investigated it found they were unable to punish the player who killed you, I do not believe anything would be able to be done at this stage - especially depending how long ago this incident took place. I do sincerely apologise that this happened, and all I can suggest is to be more careful in future with accepting requests. If you would like to discuss it further, you can message me here on the forums or via Discord if it is available to you [
hallowqueen#2377].
Also, I'm Elite in game, but it's not showing here, would be nice if you could help with that
You'll have to link your Minecraft account to your forums by doing
/linkaccount in-game. Once you do this, your ranks should update!