Did manacube change payment methods?

Vowki

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superboop567
superboop567
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Joined
Aug 9, 2021
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5
#1
I was trying to buy some more cubits (I haven't in a while) and my payment kept declining (I have more than enough in the account) tried checking with my bank and I just had to do a verification and on their end it said it should go through but it doesn't, I haven't had this problem in the past and was wondering if maybe the payment method was different or if my bank is just being annoying. Any ideas or solutions?
 

Louiehee

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LouieHee
LouieHee
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Jul 21, 2017
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#2
it’s clear that manacube is saving you from gambling, so kind of them. Make sure you’re typing in all info correctly, other than that you could make a ticket and someone who knows what they’re talking about can help :D
 

Jake.

Mod | Creative & Skyblock/Islands
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Kihta
Kihta
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#3
I was trying to buy some more cubits (I haven't in a while) and my payment kept declining (I have more than enough in the account) tried checking with my bank and I just had to do a verification and on their end it said it should go through but it doesn't, I haven't had this problem in the past and was wondering if maybe the payment method was different or if my bank is just being annoying. Any ideas or solutions?
Hello,

I would recommend contacting Tebex store support here: https://www.tebex.io/support
We do not have control over store related issues such as not being able to make purchases, this is because Tebex sometimes block or limit purchases. If this doesn't work I would suggest contacting your bank.
Have a good day :)
 
Joined
May 8, 2024
Posts
7
#4
I think you should try after few hours or days, the decline may be due to the server busy, It generally happens with others.

Thanks