Lost my rank!!!

Nick_

Retired Staff | Neanderthal
Donator+
Joined
Dec 6, 2015
Posts
271
Ratings
299 4
#1
My in game name is craftmaster1133 I was in rank O and when i bought the Legend pack i lost my rank I have tried mining enough to get from A to B but is says Im not allowed to rank up "as you can see in the picture my rank is unknown and my rank up cost is 0" I have tried logging off and on but no help I ask every person i see but no help, I need help Tenshi
 

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Nick_

Retired Staff | Neanderthal
Donator+
Joined
Dec 6, 2015
Posts
271
Ratings
299 4
#4
Claim the rank on the store, Then log back in. If you have any more issues, Tag me with @Sans.
it didn't do anything when i claimed my rank in the store @Sans
[DOUBLEPOST=1449519704][/DOUBLEPOST]
it didn't do anything when i claimed my rank in the store @Sans
i was told by other pople this has happen to and they said its a server error and it will fix it self is that true