I'm going to be honest, I do feel like every staff should at least consider every side of the story if it is more of a "complex" situation, as a certain one thats happened on survival not too long ago, I'm not going to name the situation as I'm not involved with it, but I feel like (iykyk) that would be a perfect example to see both sides as where one of the punishments could have not been involved with what it looks like. In those types of situations, yes there can be appeals involved, but I seriously believe that if there was communication on that specific judgment in the situation, there wouldn't be this betrayal feeling a lot of survival players are feeling at the moment and it would've saved more time than dealing with an appeal. But only should there be a visual on both sides if its necessary or more complex than just someone having video proof of someone xraying. A good staff member I feel like should have a load of patience, and expect a LOT of people having high standards and not taking it personal, and that they should prepare themselves for that right from the start. (Honestly its a little disappointing how high the standards are when someone becomes a helper, which im sorry you staff members have to deal with). Another thing i would think would be best for someone who wants to apply is, ask other staff what its like being "on the field" of being a staff member, so then the person really takes in on what it takes to become one and what to expect. Its certainly not an easy job as every staff member has made a mistake some time down the road. And when you come to making that mistake you should own up to it, because us as a community looks at that and when you own up to a mistake it shows us you're honest and that you plan on doing your best to learn from it, rather than pushing it off and saying "eh stuff happens". I've been apart of the community for 3 years (4 this September) and ive seen quite a lot of people become staff, some I feel like weren't mature or ready enough at the moment but they changed and adapted for the better. Some changed in a way that wasn't so well. I know my essay goes all over the place and is probably hard to read and understand. In the end, honestly, I think a really good staff member is someone who doesn't look at it as a job or a chore, or as a responsibility, but as a hobby, something they enjoy to do, because the moment they do it as something they want to do, is the moment they have fun doing it, where you can see they try their best everyday that they come on. Its also when the community notices them and has a feeling of joy when they come on. Even though I haven't met all the staff here, one thing I can tell from the get go is that the majority of them were smartly picked and were picked for a good reason, and I hope you all continue to try your best, and to keep an open mind to all these suggestions as a lot of them are really good. ❤❤