Hi there, you'd need to file a support ticket for this, and if possible provide proof of the purchase of the rank/ownership of the account. To submit a support ticket, click
here, or the full link, will be at the end of this post. Hopefully it can be resolved, and sorry to hear you lost your main account.
When submitting a support ticket, please keep in mind it will take time for it to be dealt with, so just provide the correct and accurate information, and be patient. It'll be dealt with if possible, depending on the information you can provide.
Full link to Support tickets |
https://forums.manacube.com/support/