The thing is, not all changes go in /updates. For instance, when Trench got enabled, but then disabled again, it was not in the updates that the enchantment was disabled for further optimizing.
This lead to a lot of spammy messages on the server; "is trench back"
Now I know trench has been used a lot as an example, but it is a valid example.
Also, I understand why mods and admins don't treat it as a full-time job. I get that, however, it still
IS a business, as it is generating income for the owner.
I'd also like to point out that I personally do not blame the mods for anything. I feel like it's the higher powers of the network who need to keep the staff team informed.
Another example of the bad communication, is the rule about the amount of alts allowed.
Some people say it's your main account + 2 alts, some say it's 3 alts, which means your main account + 3 alts.
I think these rules need to be completely clear and firm. That would help with the constant confusion about rules.
peace