I made a support ticket to get my score back and I have not received it back

Amperaii

MVP
VIP+
Amperaii
Amperaii
MVP
Joined
Jul 18, 2020
Posts
19
Ratings
3
#1
A few days ago I made a support ticket to get my score back as I lost it. A SRMOD said they would return the score. It has been like 2-3 days and I have still not received it back. Could anyone tell me when I will get it?
 

SSM_GOD

Forum Master
Joined
Aug 11, 2019
Posts
433
Ratings
271 15
#2
You can check on the status of the ticket. If it says "waiting on admin" or "open" then they are working on it.
If it doesnt say something like that, leave a comment/reply asking for an update. Sometimes staff get distracted or busy and forget.
Heres the link to see your ticket
https://manacube.com/support/
 

SSM_GOD

Forum Master
Joined
Aug 11, 2019
Posts
433
Ratings
271 15
#4
If it was closed and you left a reply, the ticket is reopened. They should be looking at it again soon.
 

MilkCaps

MVP
MilkCappers
MilkCappers
MVP
Joined
Apr 21, 2020
Posts
31
Ratings
10
#6
sometimes tickets dont allways post i had this when i tried to appeal for all of the things other than one ive been banned for